Get Help & Advice

Developer Community Forum

The first place you should seek advice about our APIs is the CB Developer Community Forum). Create a free login to search existing discussions, or start a new discussion to get advice from members of the Developer Relations team and other developers like you.

When reporting an issue, it’s helpful to include the following:

• API or Integration name and version
• Product name and version
• Describe the problem with as much detail as possible, including actions to reproduce, severity, error messages received, workarounds discovered, and event log output

Support

If you are an existing customer, reach out to Broadcom Support from your product console or your sales contact. Requests for assistance can also be submitted through our Developer community forum.

GitHub

If you want to report an issue regarding one of our integrations or connectors on Carbon Black’s GitHub, submit an issue on the GitHub repository.

Other Helpful Resources

Developer Community on the Broadcom Community forum

The CB Developer Community is the best place to go for accessing resources like troubleshooting guides, migration guides, examples, and the CB Developer Network community forum. You will need to create a free login to get started.

Stay up to date

Subscribe to the Developer Network newsletter to get updates to your mailbox each month.

Carbon Black Cloud Integrations

Use the Integration Network to learn about the other products we integrate with.